Business is not about profit, money, software, HR, taxes, credit lines, technology, training, payroll, or anything else. Nope. Business is actually just stories of people and their lives.
We are born and we do a bunch of stuff and then we die. The stuff we do between birth and death is actually just a whole bunch of stories, and business is one outlet of those stories. How we interact with each other and our environment is the story of business.

At the end of the day at Samovar our business is not how much money we made or lost, not what teas were bought or sold, not which employees showed up for work. No, at the end of the day at Samovar, when the last scones have been sold, and the last pot of tea brewed, the floor cleaned, and the lights turned off, at the end of that day all that is left is just a bunch of stories. And the stories are absolutely fascinating. That is business.
The mother and daughter who connect over the grilled portabella sandwich and a pot of Magnolia Snowbud. The writer who finishes the last chapter of their novel fueled by a mug of chai. […]

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